Services Overview

ViaTrack Clearinghouse Services

From standard claims processing to sophisticated reporting and patient estimates, ViaTrack’s clearinghouse services provide healthcare professionals across the country with reliable tools and proven systems. Our trained professionals are with you every step of the way, following the full “life cycle” of every claim.

I have recommended your services to several peers. The service provided is excellent. With ViaTrack, we have dedicated reps and no matter what the issue, we know who to go to and we know we are going to get assistance that is personal, reliable, timely, always extremely helpful, knowledgeable and courteous.

– Vikki Smith, Director, Patient Accounts, Staten Island Physician Practice

Implementation, enrollment and setup – ViaTrack’s provides you with trained enrollment experts who are familiar with payers nationwide who understand how crucial it is that you receive fast and accurate enrollment information. You will also receive a unique enrollment progress view and multiple direct payer connections to all your government, Blue Cross, Blue Shield, United – and many other payers.

Eligibility check – With ViaTrack, you will be able to instantly check the status of a patient’s coverage, providing a fast, convenient method of improving your bottom line.

Patient estimates – This ViaTrack service feature will help you inform patients about their financial responsibility prior to rendering services, ensuring no unpleasant surprises and ultimately reducing your accounts receivable headaches.

Claims transmission – With its robust scrubbing feature, ViaTrack’s claims transmission service provides instant, easy-to-understand error detection and on-line correction.

Standardized payer reports – ViaTrack’s payer reports make it simple to identify and correct errors.

Sophisticated ERAs – Our customized, proprietary ERAs will greatly improve the efficiency of your revenue cycle.

Every ViaTrack service feature comes with a dedicated analyst who monitors your account daily, ensuring that you have an advocate who is focused on your best interests – every business day. More than 30% of our Help Desk calls are proactive, outbound calls, illustrating the depth of ViaTrack’s customer commitment.